Emergency Guide

Documenting Water Damage for Insurance

Proper documentation is crucial for water damage insurance claims. Learn exactly what to photograph, record, and save to maximize your claim.

5 min readUpdated July 26, 2026

Photograph Everything Before Cleanup

Take wide-angle shots of each affected room showing the overall damage. Then take close-ups of specific damaged items and materials. Include photos of standing water levels, damaged walls, floors, and ceilings. Photograph the source of the water if visible. Use your phone's timestamp feature.

Create Video Documentation

Walk through your home recording video of all damage. Narrate what you're seeing - describe the water source, affected areas, and damaged items. Video captures details that photos might miss and provides undeniable evidence of the damage extent.

Document Your Belongings

Create a detailed inventory of damaged items including description, approximate age, original cost, and replacement cost. Keep receipts, credit card statements, or any proof of purchase. Take photos of brand names, model numbers, and serial numbers on damaged appliances and electronics.

Save All Related Expenses

Keep receipts for emergency repairs, hotel stays, meals eaten out, temporary storage, and any other expenses caused by the water damage. These additional living expenses may be covered by your policy. Organize receipts by date and category.

Frequently Asked Questions

Need Professional Help Now?

Water damage gets worse by the hour. Our network of restoration professionals is available 24/7 for emergency response.

Call (833) 678-3649

Learn more about our water extraction services.

Time-Sensitive Emergency

Water Damage Gets Worse Every Hour

Mold growth can begin within 24-48 hours of water exposure. The longer you wait, the more extensive and costly the damage becomes. Act now to protect your property.

Within 24hrs: Mold beginsWithin 48hrs: Odors developWithin 1 week: Structural damage

24/7 Emergency Line: (833) 678-3649

Campaign Disclaimer: FloodPro is a free service to assist homeowners in connecting with local service providers. All contractors/providers are independent and FloodPro does not warrant or guarantee any work performed. It is the responsibility of the homeowner to verify that the hired contractor furnishes the necessary license and insurance required for the work being performed. All persons depicted in a photo or video are actors or models and not contractors listed on FloodPro.

24/7 Emergency Help