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Privacy Policy

Your privacy matters to us. This policy explains how we collect, use, and protect your information.

Last updated: July 2024

Introduction

AFFSSPACE LLC (“we,” “our,” or “us”) operates FloodPro as an advertising service that connects consumers with water damage restoration service providers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

By using our website, you consent to the data practices described in this policy. We are committed to protecting your privacy and handling your data responsibly.

Information We Collect

We collect information to provide better services and connect you with qualified professionals. Here's what we may collect:

Information You Provide

  • Phone number when you call
  • Location for local provider matching
  • Details about your water damage situation

Automatically Collected

  • Device and browser information
  • IP address and general location
  • Pages visited and time on site
  • Referring website or source

How We Use Your Information

We use the information we collect for the following purposes:

Connect you with local service providers
Improve our website and services
Analyze usage patterns and trends
Comply with legal obligations

Information Sharing

We may share your information with the following parties:

  • 1Water damage restoration service providers to fulfill your request
  • 2Service providers who assist our business operations
  • 3Legal authorities when required by law
  • 4Business partners for analytics and advertising purposes

Cookies & Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. These technologies help us:

  • Remember your preferences and settings
  • Understand how you interact with our website
  • Measure the effectiveness of our advertising
  • Provide personalized content and offers

You can control cookie settings through your browser preferences. Note that disabling cookies may affect your experience on our website.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access your personal information
Request correction of inaccurate data
Request deletion of your data
Opt-out of data processing

California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected, the right to request deletion, and the right to opt-out of the sale of personal information.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the “Last updated” date at the top of this policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have questions about this Privacy Policy, our data practices, or would like to exercise your rights, please contact us using the information below:

Campaign Disclaimer: FloodPro is a free service to assist homeowners in connecting with local service providers. All contractors/providers are independent and FloodPro does not warrant or guarantee any work performed. It is the responsibility of the homeowner to verify that the hired contractor furnishes the necessary license and insurance required for the work being performed. All persons depicted in a photo or video are actors or models and not contractors listed on FloodPro.

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